Help | Article

I stayed at a property and want to provide feedback, how do I do this?

This article is for: Renters

We automatically send a “Request for Feedback” email notice a few days after the completion of your stay. Use the link in this email to get through to the online feedback questionnaire.

If you do not receive this email, or if you’ve lost it; or if you just want to provide feedback as soon as you stay completes you can do this online by:

1) Going to http://www.bookastay.com.au and logging into My Bookastay
2) Go to Past Bookings
3) Use the Give feedback link on the past booking

-OR-
1) Find the listing on http://www.bookastay.com.au
2) Use the feedback link in the Guest Comments section.  (You’ll then be asked to log-in if you are not already).

Feedback links are only generated on bookings that were confirmed - and only on bookings you’ve made through Bookastay.  You can only provide feedback on bookings that completed within the last 365 days.

If your booking proceeded but is still shown as Requested or Accepted then please let us know using the Did this go ahead? link.